Join as a provider

Join One of Canada’s Fastest Growing Healthcare Networks

Practice On Your Terms. Help More Patients. Earn More. Shape The Future Of Care.

“Healthcare professionals should spend more time caring for patients and less time fighting administrative burdens.”

Across Canada, patients are struggling to access timely healthcare while providers face increasing workloads, growing administrative demands, and rising burnout. Refua was created to help close that gap.

By combining technology, intelligent automation, and a growing network of independent healthcare professionals, we’re building a more accessible healthcare experience for both patients and providers.

As a Refua provider, you choose your schedule, maintain your independence, generate additional income, and join a network that is continuously expanding its services, provider opportunities, and areas of practice.

Why Providers Choose Refua

Independent Contractor Flexibility

Earn Additional Income On Your Schedule

AI-Powered Clinical Support Tools

Growing Network & New Opportunities

Administrative Support & Care Coordination

Onboard In As Little As 48 Hours*

*For qualified applicants with complete documentation.

Why join Refua?

Earn Additional Income On Your Schedule

Many healthcare professionals have availability between shifts, during slower clinic days, evenings, weekends, or periods when patient demand is lower.

Refua allows you to turn that available time into additional earning opportunities without the burden of finding patients, managing scheduling, handling technology, or building your own virtual practice.

Whether you’re looking to supplement your income, diversify your practice, or simply make better use of available hours, Refua provides a flexible way to see patients on your terms.

“You already have the clinical expertise. Refua helps you make the most of the time you already have available.”

Flexible Independent Contractor Model

Work when you want, where you’re authorized to practice. As a Refua provider, you remain fully independent while benefiting from the support of a modern healthcare platform.

  • Choose your own availability
  • Submit schedules at least two weeks at a time
  • Maintain your current practice and commitments
  • Access additional patient opportunities
  • Work remotely where permitted
  • Focus on patient care while we help manage the operational side

Technology That Supports Clinical Care

Refua is an AI-first healthcare organization built around the responsible and compliant use of technology. Our systems help reduce administrative burden by assisting with:

  • Medical history review
  • Clinical summaries
  • Documentation support
  • Patient education resources
  • Care coordination workflows
  • Follow-up recommendations
  • Operational efficiencies

AI is designed to support healthcare professionals, never replace them. All clinical decisions remain solely with the licensed healthcare professional.

“Technology should never replace clinical judgment. It should help great clinicians care for more people.”

Join A Growing Provider Network

Refua combines technology, care coordination, and a growing network of independent licensed healthcare professionals. As our organization expands into new services, patient populations, and areas of practice, providers gain access to additional opportunities while maintaining flexibility and independence.

We’re building more than a telehealth platform. We’re building a healthcare ecosystem designed to improve access to care across Canada.

How it works

Four steps to go live.

01

Apply Online

Submit your application, credentials, insurance information, and availability.

02

Complete Interviews & Verification

Complete a self-recorded clinical interview, credential review, and clinical leadership meeting.

03

Become Refua Certified

Complete Refua Academy training, pass certification, and attend your onboarding meeting.

04

Go Live

Complete your mock consultation and begin seeing patients through the Refua platform.

Qualified applicants can complete onboarding in as little as 48 hours.

Detailed Onboarding Process

Self-Recorded Clinical Interview (~20 Minutes)

A structured video interview allowing our team to evaluate communication style, professionalism, virtual care readiness, and patient interaction approach.

Credential & Compliance Verification

We verify:

  • Active licence status
  • Good standing with your regulatory college
  • Identity verification
  • Telehealth insurance coverage
  • Legal authority to practice

Clinical Leadership Interview (~30 Minutes)

A one-on-one meeting with a Refua clinical leader to discuss experience, patient care philosophy, virtual care standards, and platform expectations.

Independent Contractor Agreement

Approved providers review and electronically sign the Refua Independent Contractor Agreement.

Refua Academy Training & Certification

Providers complete online training modules covering:

  • Platform workflows
  • Privacy and security
  • Documentation standards
  • Virtual care best practices
  • AI-assisted workflows
  • Patient communication
  • Clinical escalation procedures

Certification Examination

Providers complete a certification assessment demonstrating understanding of Refua standards and workflows. Successful completion results in Refua Certified Provider Status.

Private Onboarding Meeting

Meet with the Refua team to review platform functionality, operations, scheduling, workflows, and provider resources.

Mock Consultation

Complete a practice consultation before activation to ensure comfort with:

  • Virtual patient encounters
  • Documentation workflows
  • AI-assisted tools
  • Operational procedures

Important Technology Disclosure

Refua utilizes AI-assisted technology throughout its operations to improve efficiency, consistency, and patient access. Providers must be comfortable working within a technology-enabled environment where AI may assist with:

  • Medical record review
  • Information summarization
  • Administrative support
  • Workflow automation
  • Patient education materials
  • Care coordination

All clinical decisions, diagnoses, treatment plans, and medical judgments remain solely the responsibility of the licensed healthcare professional.

Start your application

Provider Application Form

If you’re passionate about patient-centered care, innovation, and helping shape the future of healthcare delivery, we’d love to hear from you.

Personal Information
Professional Information
Virtual Care Experience
Insurance Information
Availability
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Applicant Acknowledgment

Help Build The Future Of Healthcare

Patients deserve better access. Healthcare professionals deserve better support. Technology should make healthcare easier, not more complicated.

By combining healthcare professionals, intelligent technology, and coordinated care, Refua is helping create a more accessible healthcare experience for Canadians. Join Refua and help build the future of healthcare.