About Refua

Rooted in healing. Built around people.

Refua is a Canadian telehealth platform bringing virtual care, practical next steps and care coordination together. Currently serving Ontario, and welcoming to all.

Who we are

Refua is the platform. Ontario nurse practitioners deliver clinical care within their scope, with Care Specialists helping with booking and coordination. Company leadership and operational roles are distinct from clinical care.

The letters בס״ד stand for the Aramaic phrase בסייעתא דשמיא, meaning ‘with the help of Heaven.’ We place them on our website as an expression of our founder’s faith. Refua welcomes people of every faith and background.

What we do

Virtual Care offers focused Ontario NP visits. Metabolic Healthcare Concierge Service supports members who do not qualify for the GLP-1 pathway. Metabolic Healthcare Weight Loss Management serves members clinically approved for the GLP-1 pathway. These are the three current offerings.

Assessment, a practical care plan, appropriate treatment or testing, results interpretation, referral where appropriate and planned follow-up make up the intended care journey.

Why we do it

The name reflects a purpose: helping people understand their health and follow through on care.

Ontario is the current service area. Expansion to other provinces is planned, with no confirmed launch dates.

Our purpose. Our people.

Care that’s easier to follow through on.

Refua comes from the Hebrew word רפואה, meaning healing or medicine. A name rooted in care, and a service welcoming to all.

Samuel Medjuck, Founder of Refua

Samuel Medjuck

Founder

Samuel founded Refua with a clear purpose: to make healthcare easier to access, easier to understand and easier to follow through on. Refua brings virtual care, practical next steps and care coordination together, helping people feel supported throughout their care journey.

Ricardo Manuel, Head of Operations at Refua — nonclinical role

Ricardo Manuel

Head of Operations · Nonclinical

Ricardo leads Refua's day-to-day operations, helping coordinate the team and the patient journey from booking through to follow-up.

Our team

The people around Refua.

Your next step

Let’s make room for your health.

Choose your visit and continue toward booking and payment, or ask a Care Specialist for help.

Choose, book and pay