Refua policies
Accessibility
Refua is committed to making finding care clear, understandable and usable for everyone, on every device.
Using the website
The website provides keyboard-accessible navigation and dialogs, visible focus, labelled form controls, a skip-to-content link and reduced-motion support, and is designed to work with screen readers and on mobile devices.
Requesting support
If you have difficulty using any part of the site or need information in an alternative format, contact help@refua.ca or +1 (289) 475-5515, Monday–Friday, 10:00 AM–7:00 PM Eastern Time, and we will help you book or access care another way.
Ongoing improvement
We review the website regularly against the Web Content Accessibility Guidelines (WCAG) 2.1 AA and welcome your feedback to help us improve.