Something new bothering you? See an Ontario nurse practitioner by video.
For new, non-emergency concerns: an assessment, an explanation and practical next steps. One visit, one clear fee — part of Refua Virtual Care.
Ontario residents · Private-pay · Enquiry is not a booking or eligibility decision
New health concerns: $79 CAD.
One Virtual Care visit, paid per visit. No membership.
Clinical outcomes — including prescriptions, testing, referrals and notes — depend on assessment. Medications and lab tests are separate. Virtual Care does not include metabolic program services.
What’s included in your visit
- Private video assessment with an Ontario nurse practitioner
- Assessment of a new, non-emergency health concern
- Practical recommendations and appropriate next steps
Three genuine next steps.
Request a booking call
Send a short enquiry. A Care Specialist contacts you about booking.
Meet your NP
Discuss your concern or medications in a private video visit with an Ontario nurse practitioner.
Understand next steps
Receive an assessment and practical guidance. Treatment, prescriptions or referrals depend on clinical assessment.
Send a short enquiry.
A Care Specialist will follow up. This does not book an appointment or confirm eligibility.
Sending an enquiry does not take payment or enrol you in a program.
Request a booking call
Care interest: New health concerns
A Care Specialist can help with booking and coordination. This enquiry is not an appointment, payment, program enrolment or clinical consultation. Please do not include medical details.
Before you enquire.
What if I need a prescription, test or referral?
Prescriptions, testing and referrals depend on the NP’s clinical assessment and are not guaranteed. A referral does not guarantee specialist acceptance or wait times.
Is this for emergencies?
No. If you have chest pain, trouble breathing or another emergency, call 911 or go to the nearest emergency department.
Does sending an enquiry book an appointment or confirm eligibility?
No. The short enquiry lets a Refua Care Specialist contact you about next steps and booking. It does not book or hold an appointment, and it does not confirm clinical eligibility.
Is this covered by OHIP?
Refua is private-pay. OHIP or insurance reimbursement is not promised. All prices are in CAD.
Who can use Refua?
Refua currently serves people in Ontario. You must be in Ontario during clinical appointments. Virtual care is not for emergencies — call 911 if you need immediate help.
Want the full details? Read the full New health concerns page.