About Us

About Us

Refua connects Ontario patients with licensed Canadian clinicians through secure, video-based medical checkups. Our mission is to remove barriers between patients and doctors using PHIPA-compliant technology and a coordination model that handles the admin, and care stays personal and focused.

Our mission

To deliver accessible, professional virtual checkups for Ontarians while maintaining the highest standards of privacy, security, and clinical quality.

Our vision

A Canada where every patient can access trusted clinicians virtually - starting with Ontario, expanding coast to coast.

Our reach

Patients: Ontario-only today.
Clinicians: GPs and NPs from every province to support national expansion.

Our values

• Privacy first - Full PHIPA compliance, encrypted systems, Canadian data residency.
• Access without barriers - Easy digital scheduling for urban and rural patients alike.
• Compassion & trust - only verified, patient-centered clinicians.
• Innovation for health - Automation that supports, not replaces, doctors.

Our technology

Our PHIPA-compliant software manages: electronic consent & releases, real-time bookings, encrypted video consults, and secure record storage. Role-based access and audit logs keep your information under strict control.



Our team

Refua’s clinical network includes:
• General practitioners (GPs) - comprehensive virtual checkups and preventive assessment.
• Nurse practitioners (NPs) - assessment, diagnosis, and management within Canadian scope.
• Every clinician is licensed, verified, and trained in digital privacy.